Delivery Information

Delivery Information

Postage

Please note; It is the responsibility of you, the buyer to ensure your address details are correct at the time of placing your order. We cannot be responsible for any items which are delivered to the wrong address as a result of you putting an incorrect address in. Please contact us if you have put in an incorrect address down and we can update your details and will always do our best to locate your order.

UK Mainland Orders

We dispatch our flies using Royal mail 1st class signed for/Royal mail special delivery;

Orders placed before 1pm Monday to Thursday are usually dispatched on the same day however this is not guaranteed. Orders placed after 1PM will be dispatched the following working day.

Orders placed after 11.59pm on a Thursday will be dispatched on a Saturday and orders placed after 11.59pm on a Fridays will be dispatched on a Monday (EXCLUDING BANK HOLIDAYS) – if you do need your order dispatching urgently please contact us at the time of placing your order and we will do our upmost to accommodate you.

Our larger products are dispatched using Royal Mail, UPS, DPD or Parcel Force.

Our Bespoke Box Stickers are sent by Royal Mail 24. These do not need a signature but may be to large to fit through a normal size letterbox. If you have ordered a box sticker with any other items please expect your box sticker to follow at a later date.

Delivery charges

Large Letter (Flies only)

  • Standard Delivery – Royal Mail 1st Class – £2.70
  • Next day delivery – Royal Mail Special Delivery – £7.00
  • Free delivery for orders over £30*

Small Parcel

  • Standard Delivery – £3.80

Medium Parcel

  • Standard Delivery – £4.99
Approximate Standard Delivery times
  • United Kingdom – 1-3 working days

International Orders

For International delivery orders placed will usually be dispatched the next working day and the delivery time will vary depending on your location – All international deliveries are sent via Royal Mail International tracked and signed. Larger items are sent via UPS.

Delivery charges
  • International Delivery (Europe) – £8.50
  • International Delivery (Rest of the world) – £14.00
  • Free delivery for orders over £100 (Flies only)
Approximate Standard Delivery times
  • Europe – 3-5 working days
  • Rest of the world – 5-10 working days

Please note; Customers residing outside the United Kingdom may be subject to additional fees.
You as the buyer are responsible for paying any additional costs such as duties, taxes, and customs clearance fees.
Fees are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country but we recommend checking with your local government regarding any charges you may incur before placing your order as we cannot be responsible for these

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